Return Policy

At PURUS, we believe in providing our customers with a seamless shopping experience from start to finish. That's why we have implemented a 30 Day Return Policy, ensuring that you can shop with confidence and peace of mind.

Our Return Policy allows you to return any eligible item within 30 days of the purchase date. Whether you've changed your mind, received a faulty product, or simply aren't satisfied with your purchase, we've got you covered.

Here's what you need to know about our 30 Day Return Policy:

Eligibility

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. It should also be accompanied by the original receipt or proof of purchase.

Exceptions

While most of our products are eligible for returns, there are a few exceptions. For hygiene reasons, we cannot accept returns on certain items such as underwear, swimwear, and earrings. Additionally, personalized or custom-made items are non-returnable.

Return Process

If you wish to return an item please contact us at purusactiverwear@gmail.com. They will guide you through the return process and provide you with a return authorization number. Please note that returns without a valid authorization number may not be accepted.

Once your return is approved, you will be provided with instructions on how to ship the item back to us. We recommend using a trackable shipping service to ensure that the item reaches us safely.

Refunds

Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria. If everything checks out, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and reflected in your account.

Exchanges

If you would like to exchange an item for a different size, color, or style, please contact us at purusactiverwear@gmail.com. They will assist you in finding the right replacement and guide you through the exchange process.

At PURUS, we value your satisfaction and want to make sure that you are completely happy with your purchase. Our 30 Day Return Policy is designed to provide you with flexibility and peace of mind when shopping with us.

If you have any further questions or need assistance with a return, please don't hesitate to contact our friendly customer support team. We're here to help!